Unsuccessful calls Review

Prior to documenting an Unsuccessful call in Function Portal, the Service Coordinator must call which of the following?

When a participant is due for a visit (Annual, Change Event, NPO, or Quarterly) the SC must begin calls early enough to ensure the visit is either scheduled prior to the due date or that the participant is “Unable to locate” prior to the actual due date.

In order for a participant to be considered Unable to Locate, which of the following must be true?  Select all that apply

Pop up Visits should only be completed for participants that are past due for their Annual or NPO visit.

When a Service Coordinator needs to schedule a Pop Up Visit in Function portal, which session is used to schedule it?

Who is responsible for completing the Certified UTC Letter Session in Function Portal?

At what time would a Service Coordinator schedule a Pop up visit?  

How does a Service Coordinator schedule a pop up visit in Function Portal?

In order to document that a pop up visit took place, the Service Coordinator must select “document” in the appropriate “Unsuccessful pop up” or “Successful pop up” alert on the right-hand side of the Function Portal screen.